Privacy Policy
This Privacy Policy ("Policy") outlines how [One Health Clinic Online Inc] ("Clinic") collects,
uses, discloses, and protects the personal health information of individuals ("Patients") who
utilize the Clinic's telehealth and home visit services. The Clinic is committed to safeguarding
the privacy and confidentiality of Patients' personal health information in compliance with
applicable laws and regulations.
1. Collection of Personal Health Information:
a. The Clinic collects personal health information from Patients for the purpose of providing
healthcare services, including telehealth and home visits.
b. Personal health information may include, but is not limited to, the Patient's name, contact
information, medical history, current health condition, and any other information necessary for
providing appropriate care.
c. The Clinic may collect personal health information directly from Patients or through
authorized healthcare professionals involved in the provision of care.
2. Use of Personal Health Information:
a. The Clinic uses personal health information to provide healthcare services, including
telehealth consultations and home visits, and to facilitate communication between Patients and
healthcare providers.
b. Personal health information may be used for purposes such as medical evaluations,
diagnoses, treatment recommendations, coordination of care, billing, and record-keeping.
c. The Clinic may also use de-identified and aggregated patient data for research, statistical
analysis, quality improvement, and educational purposes.
3. Disclosure of Personal Health Information:
a. The Clinic may disclose personal health information to authorized healthcare professionals
involved in the provision of care, including licensed physicians, nurses, and administrative staff.
b. Personal health information may be disclosed to third-party service providers, such as
telehealth platform providers or medical billing companies, who assist in delivering healthcare
services and ensuring proper billing and reimbursement.
c. The Clinic may disclose personal health information as required by law, such as to comply
with court orders, subpoenas, or legal proceedings, or to respond to regulatory or government
inquiries.
4. Information Security:
a. The Clinic implements reasonable security measures to protect personal health information
from unauthorized access, use, or disclosure.
b. Access to personal health information is restricted to authorized individuals who require it
for the provision of healthcare services, and they are bound by confidentiality obligations.
c. The Clinic maintains physical, technical, and administrative safeguards to protect electronic
and physical records containing personal health information.
5. Patient Rights:
a. Patients have the right to access their personal health information, request corrections or
amendments, and request restrictions on the use or disclosure of their information, as permitted
by law.
b. Patients may withdraw their consent for the collection, use, or disclosure of their personal
health information, subject to legal and contractual requirements.
c. The Clinic will accommodate reasonable requests from Patients regarding the handling of
their personal health information, provided such requests are within the limits allowed by law.
6. Updates to the Privacy Policy:
a. The Clinic may update this Privacy Policy from time to time to reflect changes in legal or
regulatory requirements or the Clinic's privacy practices.
b. Updated versions of the Privacy Policy will be made available on the Clinic's website or
provided to Patients upon request.
7. Contact Information:
a. If Patients have any questions, concerns, or requests regarding their personal health
information or this Privacy Policy, they may contact the Clinic's designated privacy officer via the website messaging feature.
By utilizing the Clinic's telehealth and home visit services, Patients acknowledge that they have
read, understood, and agreed to the terms of this Privacy Policy.
Last updated: June 6, 2023